Customer's Daily Questions
You can find the answer from our customer.
Does the necklace chain cause hair to pull or get tangled?
No, our necklace chain is designed to be smooth and comfortable to wear. It shouldn't cause any hair to pull or get tangled, even if worn for an extended period of time.
Will this necklace turn green? Does it stain or rust?
No, the necklace is not expected to turn green, stain or rust as it is made of high-quality materials such as stainless steel or 14K gold. These materials are known for their durability and resistance to tarnishing or rusting.
Will the necklace come with the exact chain that is shown in the picture?
Yes, the necklace will come with the exact chain that is shown in the picture.
Does it leave a mark?
It doesn't leave a mark
Has this necklace turned anyone’s neck?
No. It’s been fine.
Is this an OK length for a 7 year old?
I'm sorry, but I cannot answer this question without additional information about the specific necklace being referred to, as well as the size and build of the 7-year-old in question. It is important to ensure that any jewelry given to a child is age-appropriate, safe, and comfortable for them to wear. If you have any doubts or questions about the suitability of a necklace for a child, it may be best to consult with a professional jeweler or child safety expert for advice.
Does it change color over time?
No, it does not change color over time. The materials used to make the necklace are typically resistant to tarnishing and discoloration, so you can expect the necklace to maintain its original appearance with proper care and maintenance.
Is this necklace suitable as a birthday gift?
Yes, this necklace is a great gift option for a birthday or any other special occasion. Its stylish and timeless design makes it a versatile and practical gift that will be appreciated by anyone who receives it.
Can I wear this necklace on a daily basis, including while showering, without it tarnishing?
Yes, you can wear our necklace on a daily basis, including while showering, without it tarnishing. Our necklace is made with high-quality materials that are resistant to tarnishing, rusting, and other forms of corrosion, ensuring that it will last for a long time with proper care.
Is the necklace easy to break?
No, the necklace is not easy to break. Our product is made with high-quality materials and is designed to be durable and long-lasting. It should withstand normal wear and tear without breaking. However, it is important to take proper care of the necklace to ensure that it stays in good condition.
Is it possible to just order the chain? I already have the pendant.
No, we not sell chain of necklace.
Can it get wet? Or will it go rusty
No, the necklace should not get wet or it may become rusty or tarnished over time. It is recommended that you remove the necklace before swimming, bathing, or showering, and store it in a dry place when not in use.
Can you remove the pendant? To put it on different chain?
It depends on the specific necklace and how it's designed. Some necklaces have pendants that can be easily removed and attached to other chains, while others have pendants that are fixed to the chain. It's best to check the specific product details or contact the seller to confirm whether the pendant is removable or not.
Does anyone know if the inscription also comes in Spanish?
Yes, you can contact our support team to request an inscription in Spanish. They will be happy to assist you with your request.
Can i change from Grandma to Baba?
Yes, you should be able to enter "Baba" instead of "Grandma" in Customize Recipient's Name on the product page
What is the material used to make the necklace?
Pendant is finished with 14K white gold over stainless steel
Is the necklace adjustable or a fixed length?
Yes, the necklace is adjustable. It comes in a standard length of 18-22 inches with a lobster clasp attachment, allowing you to adjust it to your desired length.
Does the necklace come with a gift box or a jewelry bag?
Yes, our necklace comes with a gift box
Is the necklace suitable for daily wear?
Yes, the necklace is suitable for daily wear. It is made with high-quality materials and is designed to be durable and long-lasting, making it a great accessory to wear regularly. However, it is still important to take proper care of the necklace to ensure that it remains in good condition for a long time.
Can I choose a different length for the necklace?
No, our product is adjustable , chain 18 inch - 22 inch with Lobster clasp attachment
What is difference between Led Box and Standard Box?
The main difference between a LED box and a standard box is that an LED box comes with built-in LED lights that illuminate the jewelry inside and to be made from wood, while a standard box does not have this feature. The LED lights can help to highlight the jewelry and make it more eye-catching, especially in low light conditions.
What shipping methods are availbale?
At our store, we offer shipping through USPS and UPS
How long will it take to get my package?
Shipping times vary depending on your location and the shipping method selected at checkout. We provide estimated delivery times on our website, but please note that these are estimates and actual delivery times may vary.
– United States: Standard Shipping ( 03 – 07 Business Days): $4.99, no cost shipping for next additional items.
– The rest of the world – International Shipping: Standard Shipping (07-14 Business days): $14.99, no cost shipping for next additional items.
Do you ship internationally?
Yes, we offer international shipping. Please see our Shipping Policy for more information.
What payment methods are accepted?
We accept all major credit cards, as well as PayPal and Apple Pay.
What is your return policy?
We accept returns within 30 days of purchase. The item must be unused and in the same condition that you received it. For more information, please see our Returns Policy.
What is the warranty on the necklace?
We have a 100% satisfaction guarantee
Certificate of Authenticity Card Features Larvincy's Seal of Authenticity certifying that your jewelry is handmade and crafted of genuine 14k white gold.
Larvincy's Proudly Offers a One-Year Warranty.
At Larvincy's, we fully stand behind the jewelry we sell. Therefore, all of our gold jewelry and 14k white gold jewelry pieces are covered by a one year warranty beginning the day when the original order was received. Learn more
Exclusive Card Within the Certificate of Authenticity Card
Features Larvincy's Seal of Authenticity certifies that your jewelry is handmade and crafted of genuine 14k white gold pendant.
Can I return or exchange the necklace if I'm not satisfied with it?
At Larvincy Jewel, there is no need to return your item under any circumstances. Items purchased from Larvincy Jewel are custom made and printed just for you. Returns cannot be offered unless the item is defective.
Do you offer customizations or personalizations for your products?
Yes, we offer customizations and personalizations for many of our products in Product Page with customize Recipient's Name and Sender's Name
In case you want more please contact our customer service team to discuss your specific customization needs and we will do our best to accommodate your request. Please note that some customizations may result in additional fees or longer processing times.